After the two of them had gotten the bad news at the factory, Carrie was vary upset that they could do nothing for them so as she was dragging John down the street she did not notice the crowd until it was too late.
When the crowd over took them Carrie started getting flashbacks to New York crowds during rush hour.
She still kept to her course of heading to the hotel until she started hearing John complaining about all the groping she was getting and at that moment John's hand slipped out of hers.
Carrie tried to turn and get a hold of John again only to see her being pulled away even as she was being carried along with the crowd.
It took Carrie a few minutes to get away from the crowd but when she did she started looking for John only not to see her anywhere.
Carrie started looking all over as she called out for John.