"Now the first thing you must learn in this business is that we should keep our tournament's powers secret. If word gets out it will be very bad." Joel's "grandfather" spoke, sounding more like a teacher than a grandparent, but wether if it was because the Magic of the ointment that was rubbed on him, or the fear inside him that if he disobeyed "grandfather" would punish him worse, Joel listened very carefully, watching "grandfather" like a cat watches a mouse. "Big companies will take our ointments and make them to sell themselves. The only ones who can know are us, and the customers after they buy one and exit the door, otherwise it will be very bad." grandfather paused then asked "Do you understand?" "Yes grandfather, I understand." Joel spoke, noticing he is losing his English speech more and more to Chinese, but he didn't care, if he complained he probably would be punished. "Good, then, second of all always remember," As grandfather said that the jingle of bells, announcing the arrival of the second customer of the day. "treat the customers with curtousy and respect, now come along and I will show you how it is done." he said, finishing his sentence before walking off into the main store area, and signaled Joel to follow, there he saw...