You came in for his first day of work at The Store of Needs, and a little surprised that you were in the Customer Service department. This was your first day working really anywhere and you weren't sure a 15 year old kid was best suited to Customer Service. you had assumed you'd be stocking shelves or being a cashier.
Clocking in the Boss, a mage whose face was hidden in the shadow of their cloak which engulfed their entire body, came by and said in some voice modulated deep baritone "Ah, John nice of you to come. I suppose I should tell you what our expectations for the job. In customer service you'll mostly be handling and taking care of some complaints. Come to your work station with me please..." You walked with your boss to a desk where a few adult co-workers were already set up. The Boss said "This is your computer and register. Something fun about these registers is that they'll always give you enough money for change, no need to count! Besides that you can use the computer to find transactions. So if I were a customer who needed to return an item you'd ask for their receipt, if they don't have their receipt ask them if they know when they bought their item. If they don't know then just deny them service." The boss then said "Sometimes customers come with items that changed them in ways exceptionally detrimental. Along with getting the magic item back... by the way when you get any magic items back place them in the anti-magic bins there carefully. Anyways in the case of missing limbs, animal, inanimate, or really any transformation that human judgement would say is excessive." boss reached under the counter and pulled out a bulky remote. "This is some odd tech called a Chronivac... Well a store version. All it does is manipulate sentient organisms."
An impatient lady accompanied by a young women in her early twenties wearing a dress for a 3-4 year old came by and basically yelled "Something in this F***ing store changed my daughter. You have to F***ing fix her!"
The Boss muttered "perfect timing..." then said "Please calm down mam, we will fix her... I think she may have accidentally tapped one of our special hourglasses... Allow me to show my new employee how to do this as well... How old was this young woman before the change?"
The lady said "She was three."
The Boss said "Thank you. And what was her name?"
The lady practically yelled "And WHY W-"
The Boss cut her off and said "The tech we use identifies people by name. Would you like it if we accidentally turned you into a toddler?"
The lady said "Trish"
The Boss held the Chronivac for me to see and said "So currently it's on scanning mode and will find any sentient thing withing a couple of meters. If the person who was changed isn't in the store there's not much you can do about it. However since Trish is right there." Boss gestured to the buxom young woman currently kneeling on the floor to cover her lower body. "We tap her name. Then there we go a list of her stats. Now we just go to her age, currently 23... now we just change that to 3 and hit enter... and watch." The young woman started to shrink, her bulging hips and bust becoming smaller bulges as she started to shrink in general. Her features became softer as she went through puberty in reverse. She started to shrink faster as she past through puberty. The girl's adult teeth retreated as baby teeth started to reform. A few moments later the woman was now a toddler in a more appropriate attire for her age."
Trish muttered "I'm tired mommy."
The boss bowed and said "Sorry for the trouble today. I hope you come back to the Store of Needs another day." The lady in a huff picked up her daughter and left the store. The boss then asked "Any questions?"
You said "Well... um... Why am I in customer service? Like why wasn't I put as a cashier or something?"
The boss summoned some paper that was your resume and said "One of your greatest traits was reliability right? Well the customers require this position to be the most reliable as lives can be exceptionally ruined by our products, and we can't handle too many lawsuits despite the arcane wizardry our lawyers can do. Don't worry you'll get the hang of it, and your coworkers here can help you go through the ropes as well if necessary. Just remember the Chronivac isn't there for personal use. It currently has your current form in it's memory, but you may only use that once per shift. So use it only after shift in case something weird happens to you. Is that all?"
You nodded "Yes."
The boss patted you on the shoulder and said "Good, people who ask to many questions their first day tend to not be that cut out for this position. Proving my decision more and more right each moment." The boss then vanished and you were there at the desk and a lot of people were lining up as the other desks were helping someone else.
You then said "Ummm, Next in Line?"